Our B&B Policies

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Cancellations 

The full balance is payable at the time of booking via our online system and is non refundable. 

If you've booked via another company then please see their cancellation terms and conditions. 

If any Pandemic or Lockdown period occurs in the UK your booking can be rescheduled for up to 18 months in advance.

You don't have to give a rescheduling date immediately . 

This policy applies to all bookings including bookings with Booking.com and any other agent.

A credit will be held on your account until a new reservation is made within the 18 month period.

This is a fair policy as no loss occurs for either party .

As we are a small independent business no refunds can be given under any circumstances.

Check In

Check In is between 2pm and 7pm but an earlier or later check in can be accommodated if this has been pre-arranged. 

It's very important that we receive an arrival time before the date of check in so we can ensure there are arrangements made to check you in as we don't have a 24 hour manned reception area.

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Check Out 

Check out is by 10am on your day of departure. 

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General Policies 

Single occupancy may be available upon request

All rooms are strictly non smoking and smoking is only permitted in designated outside areas. A deep clean penalty charge will be applied if this is not adhered to. 

£20.00 Lost Key charge

Please keep noise at a level which does not disturb other guests

Damage to the hotel fixtures fittings or contents will be charged (excluding ware and tare)

Cash is not kept onsite or accepted at arrival. Payments are accepted by Credit or Debit Card only

 

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